Privacy Policy
MyHomeClub is committed to protecting your personal information and ensuring that all information collected through our website and services is handled responsibly, securely, and in accordance with applicable data protection legislation.
Our Commitment To Privacy
This Privacy Policy outlines how MyHomeClub collects, uses, stores, and protects personal information obtained through our website, communication channels, and professional services.
By using our website or engaging with MyHomeClub, you agree to the collection and use of information in accordance with this policy.
We are committed to maintaining the confidentiality, integrity, and security of all personal information entrusted to us.
Information We Collect
We may collect and process the following information:
Personal Information
- Name and surname
- Email address
- Contact number
- Company or organisation name
- Position or title
Information submitted through contact forms or enquiries
Website Usage Information
- IP address
- Browser type and device information
- Pages visited on our website
- Date and time of website visits
- Cookies and usage analytics
Communication Information
Information provided through direct communication with MyHomeClub, including emails, enquiries, consultation requests, or service discussions.
How We Use Your Information
The information collected may be used for the following purposes:
- Responding to enquiries and communication requests
- Providing operational, advisory, and professional services
- Improving website functionality and user experience
- Sending operational updates, newsletters, or industry insights
- Managing client relationships and support
- Internal reporting and business administration
- Compliance with legal and regulatory obligations
MyHomeClub will only use personal information for lawful business purposes relevant to our services and operations.
Protection Of Information
MyHomeClub takes reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, disclosure, or alteration.
While we strive to protect all information submitted through our website and communication channels, no online platform or electronic transmission can be guaranteed as completely secure.
Users provide information at their own discretion and risk.
Sharing Of Information
MyHomeClub does not sell, rent, or trade personal information to third parties.
Information may only be shared:
- Where necessary to deliver services requested by clients
- With trusted operational or professional partners assisting in service delivery
- Where required by law, regulation, or legal process
- To protect the rights, safety, or operations of MyHomeClub
All third-party relationships are managed responsibly and aligned with confidentiality and operational standards.
Cookies & Website Analytics
Our website may use cookies and analytics tools to improve user experience, understand website traffic, and enhance website performance.
Cookies are small data files stored on your device that help improve functionality and provide analytical insights.
Users may disable cookies through their browser settings; however, this may affect certain website functionality.
Third-Party Links
Our website may contain links to third-party websites or external platforms. MyHomeClub is not responsible for the privacy practices, content, or security of external websites.
Users are encouraged to review the privacy policies of any third-party platforms they visit.
Data Retention
Personal information will only be retained for as long as necessary to fulfil operational, legal, contractual, or business requirements.
Where information is no longer required, reasonable steps will be taken to securely delete or anonymise the data.
Your Rights
Subject to applicable legislation, users may have the right to:
- Request access to personal information held by MyHomeClub
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where applicable
- Withdraw consent for certain communications
- Lodge complaints regarding the handling of personal information
Requests may be submitted directly to MyHomeClub using the contact information provided below.
POPIA Compliance
MyHomeClub is committed to complying with the Protection of Personal Information Act (POPIA) of South Africa and applicable privacy legislation relating to the responsible processing of personal information.
We continuously review our processes and systems to ensure responsible information management practices.
Updates To This Policy
MyHomeClub reserves the right to update or amend this Privacy Policy at any time without prior notice.
Any updates will be published on this page and become effective immediately upon publication.
Users are encouraged to review this page periodically to remain informed of any changes.